Is shipping really free?
Yes, we offer free standard shipping on all U.S. orders
Where do you ship from?
All of our orders are shipped from our California warehouse
How long will it take to receive my order?
Items arrive to most U.S. locations within about 2-5 days
How can I track my order?
For U.S. orders you should receive a shipping confirmation email within 1-2 days of your purchase. If you are an international customer, you should receive a shipping confirmation email within 2-5 days of your purchase
How can I return an item?
We want you to enjoy your purchase, but if for some reason you are unhappy with your items, you may return them to us (at your expense) for a full refund within 30 days of purchase
To return an item, simply visit our returns portal
My item arrived damaged
If your item has arrived damaged please contact us at firstname.lastname@example.org so we can send out a replacement straight away
Do you offer express shipping?
Yes our express shipping service delivers within 2-3 days for U.S. orders
You can see express shipping prices for all items here
Do you ship internationally?
Yes, we do ship internationally. All International shipping prices can be seen here
I have a discount code, how can I use it?
For any discount codes please enter them when prompted at the checkout